Home / Terms and Conditions
I – Processing
Once your order has been placed, please allow 1-2 regular business days for processing.
II – Shipping
An e-mail notification will be sent to the e-mail address provided at the time of check out. The e-mail notification will include your tracking information and parcel provider. Please note: we do not ship to third parties, P.O. Boxes, &/or APO/FPO addresses.
III – Tax: Consumer
Certain states are subject to sales tax. These will be applied, as necessary, to your order.
Exception: Salon Professionals with Valid Tax – Resale Identification Number.
All prices and charges on this website are shown in U.S. Dollars unless otherwise noted. Prices exclude delivery charges, which, if applicable, are described on the Order Confirmation screen. We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination.
In the event there is an error in pricing or an unintentional misrepresentation of a product you have ordered we will inform you of the issue as soon as possible and confirm with you whether you wish to proceed with the order with the corrected information or you wish to cancel your order. If we are unable to make contact you for any reason, your order will be deemed cancelled. Any monies paid in respect of cancelled orders shall be refunded in full within thirty (30) days of cancellation.
Where product prices are reduced as part of a sales promotion, such prices are valid for the specified period of the sales promotion only and will only apply to orders accepted within such period.
We reserve the right to adjust product prices, offers, products and specifications of products available via this website at our discretion at any time prior to acceptance of your order.
Payment for products ordered will be debited from your account when your order is placed.
The total cost of your order is the price of the products, plus card processing and delivery charges as set out in the Order Confirmation screen.
You confirm that the credit or debit card that is being used for the purchase of products via this website is yours. All credit or debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment for any reason we will not accept your order and we will not be liable for any delay or non-delivery as a consequence. We are not obliged to inform you of the reason for the refusal.
We shall not be responsible in the event your card issuer and/or bank charges you as a result of our processing your credit or debit card payment in accordance with your order.
Acceptance of your order and the formation of a contract between us will take place when payment of the cost of the products ordered has been authorized by your credit or debit card issuer and we have emailed you with confirmation of your order.
Products are subject to availability. If, for any reason after acceptance of your order, we are unable to supply you with the products ordered within the predicted delivery period, we will inform you of this as soon as possible whereupon you will be given the option to cancel your order for a full refund.
COPYRIGHT & TRADEMARKS:
All designs, copy, graphics, photography etc. and the selection or arrangement of them are the copyright or database rights of Macadamia Professional™ and/or are utilized by us under appropriate licenses.
All trademarks, brand names and business names or logos contained in this website are proprietary to Macadamia Professional™ and/or are utilized under appropriate licenses.
This website may from time to time include information, opinions and/or advice relating to hair care products, providers, and hair care in general. The information and/or advice contained and/or the opinions expressed on this website are provided for general information purposes only and are not intended to be comprehensive, nor specific professional advice.
Furthermore, any information and/or advice provided is for guidance only. It is not intended to replace professional advice on any skin, hair or medical condition and is not intended to be a replacement for medical consultation and/or diagnosis. We do not accept any responsibility and/or liability for the implementation of any advice provided.
Whilst we endeavor to ensure that the content of our website is accurate and up-to-date, we do not make any representations nor give any warranties of any kind (express or implied) with respect to the contents or operation of this website, and any such representations and warranties are expressly excluded.
We do not warrant that use of this website and/or any downloads and/or any wallpapers and/or screensavers downloaded from this website will be uninterrupted and error free. If we discover any typographical, clerical or other error or omission in any page posted on this website then such error shall be subject (as soon as practicable) to correction or deletion (as appropriate) without any liability on our part.
Where you are provided with a password for use of this website, this is provided on a confidential basis and must not be used by and/or disclosed or provided to any third party.
Macadamia Professional™ shall not be obliged to enforce these Terms and Conditions against any third party nor take any action against any third party for breach of these Terms and Conditions. Furthermore, Macadamia Professional™ shall have no liability to you for any breach of these Terms and Conditions by any third party.
We reserve the right to make changes to this website and these Terms and Conditions at any time without notice and it is your responsibility to revisit this page from time to time to re-read this notice. Any revised terms shall take effect as at the date of its posting on this website.
The content of this website, any dispute arising out of this website, and your relationship with us are governed by US law and shall be subject to the exclusive jurisdiction of the US Courts.